Requirements

Prior To Check In

Check your vaccines! Per the state of Pennsylvania, all boarding dogs must have up-to-date Bordetella, Distemper, and Rabies 48 hours before checking in.

Vaccines should be uploaded to your account in your client portal 24 hours before checking in. You may also email them to springbrookkennels@shots.pet.

Please ensure that your emergency contact information is correct in your client portal. In an emergency, we will always attempt to reach the parent first. Rest assured that our staff is well-trained to handle minor issues and will only contact the emergency contact in a true emergency. 

When making your reservation, please indicate your drop-off and pick-up times as accurately as possible. 

What To Bring For Their Stay

We want to make your pets stay as comfortable as possible. 

We accept blankets no larger than a twin size from home. Don't want to bring one? No worries; we have more than enough to share. Keep your beds clean and leave them at home. As an instinct, your dog may mark it as a way to claim their space. 

We recommend bringing your pets' usual food from home to keep their tummies settled. We have plenty of fridge space for fresh diets, but we lack a large space for containers. Please bring your pets' food prepacked per feeding or a 5-lb bag. For lengthier stays of more than ten days, you can bring a larger bag or container. 

With so many pets having similar items at once, we wouldn't want to send your baby home without their favorite toy. Please limit your toy to one per pet. 

Picking-Up and Dropping-Off

We've updated our times to help alleviate some of the congestion caused by parents picking up and dropping off at the same time. 

You may now pick up between 9 a.m. and 12 p.m. at no extra charge Monday through Saturday. Pickups between 12 p.m. and 3 p.m. will incur an added daycare fee of $15. 

Our drop-off hours have remained the same between 11:am - 3:pm Monday through Saturday. 

Sundays we here for the pets but the office is closed. Accommodations will be available for pickup or drop-off between the hours of 11:am - 12:pm.

If you require special arrangements for pickup or drop-off after hours, on holidays, or on Sundays, please don't hesitate to ask. Please be aware that these services will be subject to a $20 surcharge fee.